Privacy Policy

Introduction

Kumba Privacy Policy

Last updated: July 17, 2025

Welcome to Kumba.ai. Your privacy and the protection of your data are our top priorities. If you have any questions or concerns regarding our policies or our handling of your data, please don’t hesitate to contact us at connect@kumba.ai.

We are committed to protecting your privacy and handling your data in a transparent, secure, and lawful manner. This Privacy Policy explains what data we collect when you use our app or website, how we use that data, your rights regarding your data, and how you can contact us about privacy concerns.

1. Information We Collect

We may collect and process the following categories of information (“Platform Data”) through Meta/Facebook’s APIs and tools:

  • Personal identification information: e.g., name, email address, user ID
  • Profile information: public profile photo, gender, language
  • App usage data: interactions, preferences, device/browser type, technical logs
  • Other data: as permitted and described during consent at app connection

We only collect data required to provide and improve your experience, and as permitted by the Meta Platform Terms.

2. How We Use Your Information

We process your data for the following purposes:

  • To operate and improve our services and user experience
  • To personalize features and content
  • To provide customer support and respond to user inquiries
  • To comply with legal obligations and Meta policies
  • For analytics and performance monitoring

We do not use your data for decisions related to eligibility (e.g., housing, employment, credit) nor do we process Platform Data to discriminate or for unlawful profiling.

3. Sharing Your Data

We may share Platform Data only as allowed by the Meta Platform Terms and applicable law:

  • With Service Providers: who process data for us, solely for app operation, and under written agreements requiring data protection.
  • As legally required: in response to lawful requests or as mandatory under applicable law, with documented evidence of the request.
  • With your explicit consent: if you direct us to share data with a third party, we will retain proof of your direction.
  • With third parties: only if not restricted data and only under contracts that require compliance with this Privacy Policy and Meta’s requirements.
  • With Meta: as required when you use features integrating with Meta Products.

We do not sell, license, or purchase Platform Data. We will not use your data for surveillance or undisclosed marketing purposes[^1][^2].

4. Data Retention & Deletion

  • We retain Platform Data only for as long as necessary for the purpose for which it is collected, or as required by law.
  • You can request modification or deletion of your Platform Data at any time via our contact email.
  • If retention is no longer necessary, or you delete your account, or we are required to by Meta or law, we will delete or de-identify your data promptly.
  • If you receive Platform Data in error, please notify us immediately for prompt deletion.

5. Your Rights and Choices

Depending on your jurisdiction, you have rights which may include:

  • Access: To request copies of data we hold about you.
  • Correction: To have inaccurate data corrected.
  • Deletion: To request erasure of your data (“right to be forgotten”).
  • Restriction: To object to or restrict certain types of processing.

To exercise these rights, please email us at connect@kumba.ai We will respond within a reasonable time and as required by law.

6. Data Security

We implement and maintain suitable administrative, physical, and technical safeguards to protect your Platform Data from unauthorized access, disclosure, alteration, or destruction.

  • We monitor and update our security practices regularly.
  • We provide a channel for reporting security vulnerabilities at connect@kumba.ai
  • In case of any data breach, we will notify Meta and affected users as required by Meta’s policies and applicable law, typically within 24 hours of discovery.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age required by platform law without parental consent, as applicable.

8. Changes to This Policy

We may update this Privacy Policy as required by law or Meta guidelines. We will post any changes here and update the “Last Updated” date at the top.

9. Contact Us

For questions about this Privacy Policy, to request data access, correction, or deletion, or to report concerns, contact us at:

Email: connect@kumba.ai

Address: Dubai, UAE